Shipping policy

SHIPPING POLICY

Thank you for choosing Umachaco. We strive to deliver the freshest matcha to your doorstep as quickly as possible.

Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Rates & Estimates:

• Domestic (USA/Specific Region): Estimated delivery within 3-7 business days.

• International Shipping: Estimated delivery within 10-21 business days depending on the destination.

Order Tracking: When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

Customs & Taxes: Umachaco is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.